Care Quality Commission (CQC) and Complaints Procedure
For patients’ peace of mind you should include your CQC report and certificate number on your website. Also clear details of your Complaints Procedure should be easily found.
Your website should state that you comply with the Data Protection Act 1998 and the ICO registration number.
Your website should reassure patients that you adhere to the standards set out by the GDC with a link to their guide Principles of Patient Confidentiality: Download here »
Patient Safety Charter
Your website should have a detailed description of your safety procedures.
If you are not satisfied by the response give to your complaint by Blackheath Dental Care you may contact xxxxxxx